Frequently Asked Questions
Jewellery, orders and shipping
As our jewellery is individually handmade in small quantities, your order may take up to 5 working days to be processed and readied for shipping. You will receive a reference number to track your order. For orders within the Netherlands, delivery will usually take 2-3 working days after being processed. Delivery times for international orders vary according to your location.
All pieces are packaged in a jewellery box, perfect for gift giving and to store your earrings safely. If you want to send your order as a gift, send us an email and I will wrap your order with ribbon and a small handwritten card if you wish.
Shipping costs are determined based on your country in the shopping cart. We ship from the Netherlands.
You are free to return an item within 14 days from receiving your order. Only items in their original condition and packaging are eligible for a return. To start a return or exchange, send an email to firstname.lastname@example.org. Returns are at your own risk and expense, you will be responsible for the shipping costs. To ensure your item reaches us safely, please ship it with a tracking number in a well-padded envelope.
All earrings are designed and handmade by me in Eindhoven, the Netherlands.
All earrings are handmade with Japanese glass beads, woven with needle and fine thread. The tiny beads are measuring less than two millimeters in diameter each, carefully selected and sewn together to create a seamless fit. Structures and hooks are made of either 925 sterling silver or plated in 24K gold. For hypoallergenic purposes, they are all nickel and lead-free.
Yes, it is possible to license my patterns. Please reach out to email@example.com to get more information.
Send me an email to get more info about the possibilities of an exclusive custom-made pattern for your brand or project.